All returns need prior authorization. Contact Marley's for a Return Material Authorization (RMA) number before sending your rack back. Returns will not be accepted without an RMA number.
The RMA documents an understand between the purchaser and Marley's regarding the terms and actions to be taken for a returned product. All returns must have an RMA.
All racks are warranted from defects in materials or workmanship for one year from date of purchase.
Marley's products are made from recycled materials and naturally have knots, holes, clacks and other distressed features that are intended to add character to the products. No two racks are identical. Each is a unique creation.